A cracked crown at 9 p.m. or a swollen jaw on a Sunday doesn't wait for office hours — neither do we. Smile Center Dentistry reserves same-day capacity specifically for dental emergencies.
Emergencies don't follow a schedule, so our capacity planning doesn't assume they will. We've built our whole daily schedule around the fact that some patients weren't planning to see a dentist today.
A trained staff member answers and asks the right questions to determine if you need to come in immediately. This saves patients an unnecessary trip when a situation can safely wait until morning.
We hold open slots every single day specifically for urgent walk-ins and emergency calls, not as a rare exception. This means a scheduled patient's appointment doesn't get bumped just because an emergency walked in.
Digital X-rays, re-implantation kits, and temporary restoration materials are stocked and ready, not ordered after you arrive. Nothing gets delayed waiting on a supply order when minutes actually matter.
You'll hear the likely cost range during phone triage, before you even walk in the door. We think pricing transparency matters most exactly when patients are least prepared to negotiate.
Here's what typically brings St. Andrews patients through our doors on an urgent basis.
Rinse it gently, keep it moist, and get here fast; we'll assess whether re-implantation is viable. We'll walk you through what to do with the tooth while you're still on the way.
From a hairline crack to a tooth broken at the gumline, we assess the damage and stabilize it same-day. Temporary restoration is often possible the same visit, with a permanent fix scheduled after.
An abscess can spread quickly if untreated — we treat these as priority cases, not routine appointments. We'll tell you clearly if this needs emergency-room-level care instead of a dental visit.
Pain that's sharp, throbbing, or keeps you up at night usually points to something that needs same-day attention, not a wait-and-see approach. Pain management starts the moment you're in the chair.
If the underlying tooth is fine, a lost restoration is usually a quick same-day fix, not a multi-visit ordeal. We schedule the permanent replacement once the emergency is stabilized.
Cuts to the lip, tongue, or cheek alongside dental trauma need assessment to rule out deeper injury. We're honest when a case needs an ER or oral surgeon instead of a dental chair.
Our staff asks a few quick questions to gauge severity before telling you what to do next.
We hold emergency capacity open every day, so most St. Andrews calls get a same-day appointment.
Digital X-rays and a hands-on exam pinpoint the problem the moment you arrive.
We treat the immediate emergency first, then schedule any follow-up work needed for a permanent fix.
"Knocked out my tooth playing basketball and they got me in within the hour. Saved the tooth."
"Swelling in my jaw scared me, but they got me in same-day and it turned out to be treatable without an ER trip."
"Cracked a molar on a popcorn kernel of all things — temporary fix same day, permanent crown a week later."
"Lost a crown right before a work trip. They fit me in and had it replaced before I flew out."
"Called at 7am panicking and they had someone at the desk immediately, not a machine."
We prioritize same-day slots for anything urgent, and phone triage tells you exactly what to expect. We'll always tell you honestly if today isn't possible and what the next best option is.
Don't scrub it. Keep it moist and get to us fast; time affects whether re-implantation works. Every minute counts, so call while you're already on the way if possible.
An abscess can become dangerous if ignored, so we treat swelling with pain as a priority case. We'll tell you over the phone if your symptoms sound like they need same-day care.
Emergency doesn't mean marked up. You'll know the cost range before you arrive. We think charging more for urgency is exactly the wrong time to surprise a patient with cost.
We triage after-hours calls the same way, just with a slightly different response window depending on severity. Don't assume nothing can be done until morning — call and let us make that call with you.
We're honest on the phone if something is beyond what a dental office should handle. We'd rather redirect you to the right place fast than have you guess.
Smile Center Dentistry's emergency line covers St. Andrews and the surrounding St. Andrews, SC communities, with same-day capacity reserved daily. If you're unsure whether your address falls in our response area, call +1-866-227-2801 and we'll confirm quickly.
Same-day slots are reserved for exactly this. Call and we'll get you in.
Call +1-866-227-2801